Bill & Dave Computer Repair Inc

I bought a instax printer sp2 two months ago, but it hasn't been shipped so far. I have tried many times to contact them by email and text messages but havent received any reply.
Apr 14th, 2023

I got my nintendo 3ds xl repaired there it was very expensive (over 300$ in total) but they did a fine job and it's now working sadly in the process of repairing the screen the volume broke and the 3d slide got very stiff and hard to move. very good customer service overall a good experience
Mar 9th, 2023

Sent them an email to ask what the price would be for an HDMI port repair on my PS5, they replied back saying it would be $198. So I submitted a service request through their website only to find out that it's $198+ tax plus $85+tax as an "admin fee". Such a waste of my time when this information could have been provided to me when I asked for it initially. Not only that, when I submitted the request, their website said they'd get back to me "shortly". Didn't know "shortly" meant 2 days later.
Feb 18th, 2023

Waiting on PS4 VR headset repair. So far they have been very good about updating when prompted. If you call in for an update the auto response will always try to get you to just check the website which is not always updated (as many comments in reviews suggest) however, if you wait on the phone to speak to their office you can get a real person who is very lovely and will provide a real time update. Happy with the customer service so far and cant wait to get the unit back repaired :)
Jan 19th, 2023

Good service reputation but difficult / impossible to get access to a human as all their client facing processes are highly automated.
Dec 21st, 2022