Bourbon St. Grill

Went to get food, all seemed normal. Found a WORM in my broccoli. Went to take it back and ask for a refund, it was eventually given after some antagonizing. Were not apologetic at all. Machine wouldnt give a refund back after I paid with a debit card, eventually gave me back the money in cash, even though nobody uses cash today. Continued serving to customers after food was served and brought back. Kitchen staff came out and said to continue serving food. The only thing the woman said was we didnt clean the broccoli with chemicals doesnt take much to clean broccoli, simple water would float up worms. Dont think that the inspection from health Canada would be passed.
Apr 22nd, 2023

My favourite Bourbon spot in Canada. I always make sure I get two meats with a veggie or 3 meats with their Bourbon Spicy rice. I always make sure I keep the tradition alive by grabbing a single piece of (Veg-Spring roll). A Fanta orange to do your thirst justice. Parking: The parking is fantastic because you get all levels of Rideau and its surrounding enjoyments.
Apr 21st, 2023

The worst service I have ever experienced. The lady who attended is a spoiled brat and attended very poorly. I would never order food there again and would never recommend it.
Apr 6th, 2023

This place is nice and the food is yummy. Dont choose any kind of meat that is dipped in the dough, because you will only find the dough and not the meat lol I dont recommend their fish either (pangasius). Otherwise its good.
Apr 4th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 3/5 Recommended dishes Chicken and Green Beans, Any Meat Entree, Combo 4 More
Mar 24th, 2023