Whitehouse Movement Studio
![Whitehouse Movement Studio](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
Chamber Rating
-
Christine Mathew
Dec 19th, 2018 -
Air-sant, Air Care (Bilingual)
Nov 3rd, 2018 -
John Martin
Jul 29th, 2018 -
Robert Christian
Mar 31st, 2018 -
Stacy DuBois
Sep 1st, 2017
Contact Info
- 613-862-6423
Questions & Answers
Q What is the phone number for Whitehouse Movement Studio?
A The phone number for Whitehouse Movement Studio is: 613-862-6423.
Q Where is Whitehouse Movement Studio located?
A Whitehouse Movement Studio is located at 60 Young St, Ottawa, ON K1S 3H9
Q How is Whitehouse Movement Studio rated?
A Whitehouse Movement Studio has a 4.6 Star Rating from 8 reviewers.
Ratings and Reviews
Whitehouse Movement Studio
Overall Rating
Overall Rating
( 8 Reviews )![](/images/review-avatar-3.jpg)
Christine Mathew on Google
![](/images/review-avatar-1.jpg)
Air-sant, Air Care (Bilingual) on Google
(Original)
Le propritaire de l'immeuble m'as envoy faire un nettoyage de conduits d'air. Grce cette exprience j'ai rencontr un couple trs gentil et gnreux de leur temps qui s'occupe de leur petite entreprise de cours pilates avec passion. Il offrent aussi des produits de trs haute qualit comme des protines et boissons nergisantes.
![](/images/review-avatar-1.jpg)
John Martin on Google
![](/images/review-avatar-4.jpg)
Robert Christian on Google
![](/images/review-avatar-2.jpg)
Stacy DuBois on Google
Why I will not be returning to this studio and do not recommend it to others has to do with the administration. I only attended classes between June and August (a very short time) but had several very disappointing experiences.
On a few occasions I would receive a message saying that a class was cancelled because of low registration numbers, or I would be encouraged to attend a completely different class at a different time instead. While that's convenient for the business, that's quite disruptive as a client with a busy schedule who has set aside the time for a particular class. One time I was offered a more high-intensity class on a day that I'd booked a more gentle stretching class, which makes absolutely no sense as someone trying to balance high and low intensity exercises on alternating days.
Scheduling became even more difficult when I was completely surprised in early August with the news that classes would not be running past August 26th, despite the fact that I'd purchased a class pack expiring September 1st. At that point I knew I wouldn't be able to use up all of the classes since my plan had involved doing 2 classes between August 26th and September 1st.
On August 8th I was promised a refund for the 2 classes I wouldn't be able to use. I heard nothing more and saw nothing posted to my credit card, so I sent a follow-up e-mail on August 28th. There was no response so I e-mailed again on September 2nd. I finally received a response and thought that it would be taken care of. Again I checked my credit card and saw no refund, so I followed up again on September 6th. Only at that point was it confirmed with me that the refund was going to be processed.
It's unacceptable to me for a business to take nearly a month to settle a simple refund and for me to have to repeatedly reach out to ask about it (and one of those times not being answered at all).
I have switched to a studio I trust that keeps a reliable schedule of classes that are promised to run so that I can keep up with my fitness goals. Given my experiences this summer, I do not trust Whitehouse Movement to provide this level of service.
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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