Rexall Drugstore

Extremly very bad custumer service by Ann she waist people's time she don't know the prices and require help for every single item she need a lots of training or let her go..... she is a very bad influence for the business.
May 24th, 2023

This review is for the pharmacy and its staff, not the retail portion. I have been going to this pharmacy for two years now after a move. Most of the staff are dismissive, unhelpful, rude, and absolutely treat you like a hideous chore they cant wait to be done with. Truly the worst customer service Ive experienced at a pharmacy in my entire adult life. Its exceptionally shocking. All the reviews you read here are true. Avoid this place. Shoppers at Fairlawn has been lovely when Ive had questions about supplements and such, so I will very likely transfer there.
May 11th, 2023

I use the Rexall entrance to get into the mall. Turns out they shut down the entrance until 9:30am so there's an hour and a half of Rexall and mall being open that they do not allow access to the mall. I usually buy something when I pass through but I'm going to change my decision on doing that in the future. Rather than just letting me pass through, a staff member told me to go around. Turns out it was shut down because of covid. Covid is no longer an issue but regardless television be a reason to shut down them all entrance
May 3rd, 2023

Service in cosmetics was ok but cashier was flustered and not well trained. Didn't let me complete my order and told me that she was too busy to add more items. Completed the bill and didn't ask for my points card. I was buying more lottery tickets but she said it was too late because there was someone waiting behind me.
Apr 3rd, 2023

Service isn't great. No one working there looks happy or smiles. It's very sad.
Mar 22nd, 2023