Frank J Mcdonald Property Management

Critical: Professionalism, Quality, Responsiveness, Value
Dec 3rd, 2021

If I can give one advice. Just dont I live in one of their building on Cooper Street for three months. Here are some issues I encountered : - Loud music at 3:00 am coming from the downstair neighbor - Constant smell of weed and cigarette in the building - Cockroaches (although I didnt saw any in my unit, but they had an exterminator coming in) - Police having to intervene with neighbors - Overheated appartement - Rude staff It has been my living hell and I lost 2400$ in their hands. I dont want nobody to go to same experience. Especially, if youre a woman. You might not feel safe.
Jun 25th, 2021

I've lived in a unit for over two years now and overall it has been a decent experience in terms of landlords. Most maintenance requests have been handled within 24-48h and I feel safe in my building, love my building mates, and rent is affordable. Notably when I moved in the apartment had not been given any care after the previous tenant left meaning there were many dents and chips out of the paint and drywall from millimeter ones up to about 6cm across. Often maintenance is done as a quick "patch job" as opposed to properly repairing things (eg calking tiles back together instead of fixing grout). There have been a few incidents of maintenance requests taking far longer than they should considering the risk involved (ice left on steps for 4 days and having to advocate strongly for specific maintenance during COVID - the latter might have been a failure of management to understand the risk/benefit and their obligations to avoid non-essential work in units). People consistently smoke at the entrances, on balconies, and in apartments despite the buildings being called "smoke free." Landlord's efforts to dissuade this have been marginally successful. Laundry is not available in all buildings, is expensive, and not particularly user friendly (one small washer and dryer together meaning multiple trips).
Jun 4th, 2021

Moved during the pandemic and it was super easy thanks to the management website they use and after being here over a year I'm very happy with my place and the amenities around. Love the hardwood floors and antique charm for a decent price too!
May 20th, 2021

Nothing but lies and high powered, aggressive marketing. Useless rich people manipulating you for money. AVOID!
Aug 7th, 2018