Filament Realty Management Inc.

If you're a landlord considering this company I'd highly recommend not. I had used them for a few years without much issues until everything came apart with my last tenants. If you have good tenants then you may never experience issues (unless they're hidden) but, if your tenants don't follow the lease and/or damage your property, good luck getting these guys to do anything about it. I'm in the process of litigation so I'm unable to list everything that happened but, here are some the issues that I can talk about. Take from this what you will. * It started when I when my tenants decided to move out and I was never informed. The rent just didn't show up one month and when I asked what happened, It was only then that I was told that the tenants were moving out. I asked why I wasn't told and the answer was, they as a management company typically don't tell landlords when the tenant is moving out, they manage the property ........ Ok... * Tenants caused damaged and they were not pursued for costs. I was not told about all of the damage but rather found things out on my own personal inspection and speaking to some of the neighbors. Instead of pursuing the tenants, they passed on all the charges to me. * I was left with an unpaid water bill. I contacted them about this and assumend it was taken care of until I got a final bill from Ottawa City which was now largely increased. Had I known they weren't going to pay the bill, I would have and should have cleared it myself. The bill went unpaid for months until it was added to my property tax and that's how I found out. They told me they "attempted" to contact the previous tenants but this was all too late. I terminated their services after this ordeal and now, as you might imagine, they won't even respond to my emails anymore. Just an overall bad experience if something goes wrong with the tenants. If you see my review listing 5 stars on their website, please disregard. I am unable to delete it so I'm writing a new review here. Good luck.
Apr 13th, 2023

Gershon is landlord at Filament. I have found him a great human who is always there to help and support everyone. A kind and thorough gentleman. He and his team is doing a great job. Thank you Gershon.
Apr 7th, 2023

I dont usually write reviews, but I thought these folks deserve one. I have had many great experiences over the past few years with the owner Gershon and his entire team. Filament Realty is THE one stop shop for real estate investors. Gershon has created a niche in the Ottawa area, establishing a fantastic reputation among small and big investors. He has a stellar team that understand the business and are efficient. Other companies should take note as Gershon seems to have a very good understanding of the Ottawa real estate market and his success is evidence enough. They are also very humble, kind and honest. Its not often you can find a company that has your best interest at heart. I hope to enjoy many more years of business and success with Filament Realty. Thanks again.
Mar 17th, 2023

Mar 16th, 2023

Aaron in a very good agent. If you are looking for a property in Ottawa he is the guy you should be reaching out.
Mar 10th, 2023