Euro Tile & Stone
Hours
Chamber Rating
-
John Burns
What a place! Beautiful and organized. For my needs: well stocked, knowledgeable staff, chill and professional vibe. I feel much more confident moving ahead with my project, as they are easy, helpful and competent. Addendum: Again I must say, these folk are so helpful and competent, each time I go. Recently, a fine woman set me up with some gorgeous tiles for my foyer. She set me up entirely: correct #of tiles, complimentary coloured grout, proper adhesive, sealer and transition moulding. Her calm and thoughtful demeanor did not immediately show her competence, but indeed she did knew her stuff, well! Thank you. Now, I must say, I have experienced a slowdown at the receiving door in behind, a couple of times. I hope they have this sorted out the next time I go. Might be prudent to add in a lot of extra time to your schedule. Bring something to do while waiting. I had to beg and plead with the guy to release my order, that was sitting on a pallet right in front of us! I've actually become nervous to go back. March 25, '22 Again I return, and find these folk at my service. I needed technical help from Andrew, who was just sitting down to a meeting as I arrived. However he graciously stepped away from his meeting to give me two minutes of his valuable time and experience. Thanks mate. Thanks for the support.
May 22nd, 2023 -
Vern Orlik
May 18th, 2023 -
Diane Poirier
Wide selection and excellent service! See Julianne for top notch service.
May 8th, 2023 -
Sonal Soni
Like art gallery for tiles....One can find variety of tiles....You need to see the tiles in real light to see how actually it look at the actual place....You can get sample tiles too.
May 8th, 2023 -
Samir Y
Until you place your order you will be treated and serviced great well, after you pay for your order thats when it will be bad. Placed an order for a full bathroom and I didnt arrange any pick up as my construction is still going on, two weeks later I called the store to cancel my order as the work got delayed for few months due to inspection correction and thats when they refused to cancel my order unless they deduct 20% of the total amount for as they said restocking fee! And when I explained that I havent picked up or arranged to pick up my order and that my order is still sitting on your shelves and that no restoring is required they still refused to give me back my money unless they deduct 20% of the total amount of $4300! After talking with few people there they put the fee down to 10% or else I have to pick up the tiles within 2 weeks or I loose it all. I do not recommend. Thanks
May 18th, 2023
Contact Info
- 613-244-4315
Questions & Answers
Q What is the phone number for Euro Tile & Stone?
A The phone number for Euro Tile & Stone is: 613-244-4315.
Q Where is Euro Tile & Stone located?
A Euro Tile & Stone is located at 3103 Hawthorne Rd, Ottawa, ON K1G 3V8
Q What is the internet address for Euro Tile & Stone?
A The website (URL) for Euro Tile & Stone is: https://eurotilestone.com/
Q What days are Euro Tile & Stone open?
A Euro Tile & Stone is open:
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Q How is Euro Tile & Stone rated?
A Euro Tile & Stone has a 4.1 Star Rating from 324 reviewers.
Hours
Ratings and Reviews
Euro Tile & Stone
Overall Rating
Overall Rating
( 324 Reviews )John Burns on Google
What a place! Beautiful and organized.
For my needs: well stocked, knowledgeable staff, chill and professional vibe. I feel much more confident moving ahead with my project, as they are easy, helpful and competent.
Addendum: Again I must say, these folk are so helpful and competent, each time I go. Recently, a fine woman set me up with some gorgeous tiles for my foyer. She set me up entirely: correct #of tiles, complimentary coloured grout, proper adhesive, sealer and transition moulding. Her calm and thoughtful demeanor did not immediately show her competence, but indeed she did knew her stuff, well! Thank you.
Now, I must say, I have experienced a slowdown at the receiving door in behind, a couple of times. I hope they have this sorted out the next time I go.
Might be prudent to add in a lot of extra time to your schedule. Bring something to do while waiting.
I had to beg and plead with the guy to release my order, that was sitting on a pallet right in front of us!
I've actually become nervous to go back.
March 25, '22
Again I return, and find these folk at my service. I needed technical help from Andrew, who was just sitting down to a meeting as I arrived. However he graciously stepped away from his meeting to give me two minutes of his valuable time and experience. Thanks mate. Thanks for the support.
Vern Orlik on Google
Diane Poirier on Google
Wide selection and excellent service! See Julianne for top notch service.
Sonal Soni on Google
Like art gallery for tiles....One can find variety of tiles....You need to see the tiles in real light to see how actually it look at the actual place....You can get sample tiles too.
Samir Y on Google
Until you place your order you will be treated and serviced great well, after you pay for your order thats when it will be bad.
Placed an order for a full bathroom and I didnt arrange any pick up as my construction is still going on, two weeks later I called the store to cancel my order as the work got delayed for few months due to inspection correction and thats when they refused to cancel my order unless they deduct 20% of the total amount for as they said restocking fee! And when I explained that I havent picked up or arranged to pick up my order and that my order is still sitting on your shelves and that no restoring is required they still refused to give me back my money unless they deduct 20% of the total amount of $4300!
After talking with few people there they put the fee down to 10% or else I have to pick up the tiles within 2 weeks or I loose it all.
I do not recommend.
Thanks
Overall Rating
Overall Rating
( 324 Reviews )Write a Review
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