Ontario Sleep Care - Perth

I had the best experience with Sarah at the Ontario Sleep Care located in Perth, Ontario Canada. She was very friendly, informative and professional. My overall experience was very pleasant, and I highly recommend them to anyone who is in need of their services.
Apr 2nd, 2023

Finally found a place that actually lets you home test masks. Other places you cant even try on a mask. Great service. So happy to find a local store with great service.
Mar 6th, 2023

Wow! I cant be more impressed with Sarah at Ontario Sleep Care in Perth. I came to Sarah very anxious to learn about sleep therapy. She was so positive and knowledgeable about her machines and the positive impact they could have on my life. Sarah sat with me for 2 hours and walked me through the different masks, usage, and cleaning procedures. She made me feel confident that I would be successful in sleep therapy and it would have a positive impact on my everyday life. She was right! Sarah has continued to exceed her role by checking in on my progress and submitting comprehensive reports to my Dr. She emails me regularly with suggestions and advice on how to better optimize my use and experience with my machine. When I struggled, Sarah made a house call the next day and supplied me with a part that I needed to continue my success with my sleep therapy. I cannot say enough about Sarah and the Ontario Sleep Care clinic in Perth. If you are struggling with getting a good nights sleep, Sarah is a caring and knowledgeable professional. I highly recommend her and the Ontario Sleep Care office in Perth.
Sep 17th, 2022

While the person at the front desk was fine, I have to give my first ever one-star review based on store policies. There is a mandatory $300 charge for after service care. While I dont begrudge vendors being paid for their services, the fact that I cannot opt out of this charge and service is problematic. Despite my very polite request, I was not able to cancel this service - or return the unopened extras I was charged an additional $300 for, as it was all part of the package. When I raised the issue with the (regional?) manager, I was told I always have the option of shopping elsewhere. So next time, I will.
Jun 13th, 2022

I am very pleased to have landed here for my new Air Sense 11 for a number of reasons. First and foremost was the fact that Sarah presented me with package deals that they offered in print right off the bat. When I made my purchase, there was not one cent difference between what she had originally told me and what I paid. Suffice it to say that not all the providers are that up front. Next was they actually had stock on hand whereas other providers would have required me to wait several months to fill my prescription. And finally, zero pressure sales approach. She carefully explained all aspects of the therapy and the tools that went with them and left it up to me to choose what I wanted. In summary, if you are looking for CPAP service, its worth a trip to Perth
Nov 21st, 2021