Port Hope Auto Service

Jan 26th, 2023

Great place fast and good service
Jan 12th, 2023

Never left a bad review in my life. But this was so unprofessional. Today I Went to get a safety done. He would not let me wright down anything that needed to be fixed and would not explain what I needed to do. Would not recommend this place to anyone. Very expensive as well. Waited around all day just to be told my car didnt pass. The least I expect from a shop is to tell you whats needed for safety after you have to pay $135: I will be doing my business elsewhere forsure. Do not trust this guy
Oct 5th, 2022

Amazing service
Sep 4th, 2022

1 star is too much for this place.. it should be minus 10 .. horrible experience and so unprofessional .. I took my bmw to fix rough idle problem.. he said that I need to change the 6 ignition coils and spark plugs and the cost for only the parts is about 1300 .. so I told him I will get you the parts.. which i got them for about 700$ .. and then he replaced them and said the car is so smooth and the problem solved.. but the moment I touched the wheel I told him nothing has changed and the rough idle still exists so he said it's normal .. I didn't argue and after 5 minutes the engine light comes on again .. so I took the car back to him .. and he seemed confused and said it need more diagnosis and i asked him am i paying again because i already paid 250 for diagnosis and 200 for labouring for installing the coils and the plugs so he said yes you are paying for my hours (even though he said before that the full diagnosis cost and detecting the problem is 250 and that he will find the problem.. which he did not) .. anyway, i detected the problem but It needed special tools that he claimed that he has them so I went to book an appointment ,and when we were talking I just wanted to make sure that he has the tools ( because other places said on the phone that they have the tools but when I went to their shops they said that they don't ) so I asked him if he has the tools so he started yelling and telling me that he has busy business and has too many costumers and he doesn't need any more costumers and to not come back... Never seen customer service like that charged too much , didn't do the job .. and unprofessional.. maybe people who do simple stuff like change oil wouldn't agree with me..but that unfortunately what happend
Jun 22nd, 2022