UHaul Port Hope
Hours
Chamber Rating
-
Jay Yerex
Overcharged me for gas even though I returned at same level. Truck was filthy and full of mud
Apr 20th, 2022 -
Kay
Apr 8th, 2022 -
Paul
Less than 1 star. Did mobile pick up on a Saturday. Got to location with 3 15 cube vans on-site. Received code to lock box only to find empty. Called customer service who kept putting on hold and giving no answers. Got second lockbox code to find it empty as well. Wasted over 3 hours total with no keys to any truck. Ended up getting full refund.
Dec 8th, 2021 -
Mike Vosburgh
Jul 26th, 2021 -
Brittny Thompson
My beef is definitely with Uhaul but not this location. Uhaul called me yesterday only to tell me they are changing not only my rental trailer and size but my location. They moved to to a different location over an hour and a half away! Unacceptable! They were not sympathetic either. I originally reserved a 5x8 trailer with an added purchase for a trailer ball. They called me and told me they no longer had that size trailer and if I wanted a trailer, I had to get the 6x12 which was twice as much! I ended up finding this Port Hope location that had the actual size I needed. I was able to transfer my reservation here after some back and forth with Uhaul and rushed to get there before they closed. I had to drive all the way from Toronto. When I got there, they did not have the ball attachment (no fault of their own), as they are a small furniture store. Uhaul messed up again. Long story story, Uhaul ended up refunding the ball mount as well as gave me the $50 credit they owed. The people here at this store were so nice, kind and very understanding of my situation. They stayed open a bit later to help me sort out everything. Since they did not have the ball mount, they gave me directions to a local hardware store where I was able to find everything I need. The lady at the front desk was very kind and patient with me and there were two gentlemen who waited for me well past their closing time, to make sure my trailer was attached properly. They was also very kind and generous and helped me get set up for the road. After a horrible experience with Uhaul, the on-site staff at this location just made everything better and I am entirely grateful for them.
Aug 25th, 2022
Contact Info
- 905-885-5576
Questions & Answers
Q What is the phone number for UHaul Port Hope?
A The phone number for UHaul Port Hope is: 905-885-5576.
Q Where is UHaul Port Hope located?
A UHaul Port Hope is located at 143 Rose Glen Rd S, Port Hope, ON L1A 3V6
Q What is the internet address for UHaul Port Hope?
A The website (URL) for UHaul Port Hope is: https://www.uhaul.com/
Q What days are UHaul Port Hope open?
A UHaul Port Hope is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is UHaul Port Hope rated?
A UHaul Port Hope has a 3.6 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
UHaul Port Hope
Overall Rating
Overall Rating
( 7 Reviews )Jay Yerex on Google
Overcharged me for gas even though I returned at same level. Truck was filthy and full of mud
Kay on Google
Paul on Google
Less than 1 star. Did mobile pick up on a Saturday. Got to location with 3 15 cube vans on-site. Received code to lock box only to find empty. Called customer service who kept putting on hold and giving no answers. Got second lockbox code to find it empty as well. Wasted over 3 hours total with no keys to any truck. Ended up getting full refund.
Mike Vosburgh on Google
Brittny Thompson on Google
My beef is definitely with Uhaul but not this location. Uhaul called me yesterday only to tell me they are changing not only my rental trailer and size but my location. They moved to to a different location over an hour and a half away! Unacceptable! They were not sympathetic either. I originally reserved a 5x8 trailer with an added purchase for a trailer ball. They called me and told me they no longer had that size trailer and if I wanted a trailer, I had to get the 6x12 which was twice as much! I ended up finding this Port Hope location that had the actual size I needed. I was able to transfer my reservation here after some back and forth with Uhaul and rushed to get there before they closed. I had to drive all the way from Toronto. When I got there, they did not have the ball attachment (no fault of their own), as they are a small furniture store. Uhaul messed up again. Long story story, Uhaul ended up refunding the ball mount as well as gave me the $50 credit they owed.
The people here at this store were so nice, kind and very understanding of my situation. They stayed open a bit later to help me sort out everything. Since they did not have the ball mount, they gave me directions to a local hardware store where I was able to find everything I need. The lady at the front desk was very kind and patient with me and there were two gentlemen who waited for me well past their closing time, to make sure my trailer was attached properly. They was also very kind and generous and helped me get set up for the road. After a horrible experience with Uhaul, the on-site staff at this location just made everything better and I am entirely grateful for them.