Best Buy

May 20th, 2023

May 12th, 2023

Today May 5 2023 at 2:10 pm we were in the store The store was empty with around 20 staff in blue shirts walking around socializing. We asked for help with speakers 3 times and they kept saying someone is coming. Eventually after 20 minutes we gave up and left! Its either poor management or no management but this is absolutely unacceptable!
May 8th, 2023

May 7th, 2023

I went in looking for details comparing some Samsung and Apple tablets, and the customer service was abysmal. I had two different people tell me they'd find someone else and nobody came after waiting over 15 mins each time, and the 3 times someone finally came to help me, they were dumbfounded when I asked about the aspect ratios of the tablets. I don't understand how nobody on staff at an electronics store was able to answer the most basic questions about the products they're paid to know about. I spent over an hour at the store and had less than 5 minutes of interaction with employees, and the products are so poorly organized with such limited functionality that I left with absolutely no more information than when I'd arrived. Do your research and spend your money elsewhere
May 6th, 2023