Mackenzie Health

May 22nd, 2023

Experience in the Emergency Department is horrific. One of the nurses there, seems like Filipino woman (dont her name) but not difficult to find out as her voice is super loud. She does not know how to do her job properly. Instead of helping patients, she speaks in a super loud voice, walking back and forth but doing nothing meaningful. Her voice is disturbing, especially in the waiting area were is filled with patients at mid-night. She even yelled out to her colleagues who is working across the room and told her : you are on your own now! Im going home. in front of full house of patients! Very unprofessional and disrespectful to her colleague who has to manage many patients. Not sure how good she is as a nurse but she definitely needs trainings in soft skills, communication skills and professional presence.
May 17th, 2023

We paid a bill directly to the hospital and claimed the documents with our insurance, then after hospital received the same amount from our insurance without informing us ! I found it out when I was calling about another fee that hospital charged us without letting us. Anyway, be aware of any referral to a specialist that might cost you an extra clinic fee. They apply clinic fees if the specialists office is part of hospital even if it is located in a different address and does not look like a hospital.
May 16th, 2023

This place is s joke I only wish over and above their medical knowledge that they would also use common sense
May 16th, 2023

In the last few months I have been dealing with some health issues and I'm happy to say that I really appreciate the care and service that I have received from the hospital during this time, especially I would like to say a BIG Thank you to my surgeon Dr Di Pierdomenico and his staff..... you guys are amazing and I appreciate you all. Thank you Doctor
May 13th, 2023