Yorkdale Medical Clinic

Mar 29th, 2023

I am a previous patient needing a cold sore prescription refill and the next appointment is in 2 weeks.. omg really crazy system
Feb 9th, 2023

Dr. Mascan is amazing . As far as appointments No matter when you book your appointment during the day you are expected to wait at least one hour to be seen by the doctor , the way the clinic is run is very disrespectful to regular patients , they accept walk ins and they plug them between the scheduled appointments , this caused a lot of back ups , I had to leave back to work so I wasnt able to stay longer than half an hour past my booked time , so I had to reschedule for a day at 9 am so no wait time
Feb 8th, 2023

Dr Mena Magellie and Dr Lavinia Mascan have been the God sent doctors. They both work as a team and are very kind, caring, sympathetic and listen to my health concerns without rushing. They make sure my health is taken well care of. God bless you both for being there for me and my family.
Jan 12th, 2023

New receptionist is very rude and disrespectful. I have attended the clinic today after failing to reach the office via phone. I wasnt able to book virtual appt even the voice message system clearly says they provide virtual and in person appt. I ended up driving to the clinic. I have arrived around 10am. 2 receptionist were talking and no patients in the clinic. I have waited a few minutes before I was rudely acknowledged by the rudest Secretary that I have ever met. She asked if I had an appt? She didnt even let me finish my sentence when she replied , no we dont offer walk in!!! Clinics name is Walk in clinic. I said that Im a patient of Dr Magali and she replied oh well you MUST book an appt I said that I have left voice messages and no one returned my call, she replied we can see you next Wednesday approx 6 days later or sit here until 3:30pm!!!! ( 5.5 hrs later) There was not a single patient in the clinic. I didnt appreciate the way she chose to treat me!!! I asked if she could please speak to the Dr first and she replied SIT DOWN. Not have a seat please . I am happy with Dr Magali but its so difficult to deal with such awful staff.
Nov 24th, 2022