SoftMoc

Super bad shopping experience with them, i need professional cooking shoes for next day work, I called them to hold the shoes for me and i Will pick up later. When I went there, they said they could not cash me out for the shoes due to system problems, and they are not trying to fix it, they told me to come back tomorrow, no one willing to help, OMG! i need the shoes for work tomorrow! i couldn't have time to go to other stories to buy, because it's too late! if there is zero Mark , i will give to them!
May 7th, 2023

Unprofessional sales ladies Today Saturday, April 8th, 2023 I was going to buy 300 dollars worth of shoes however I didn't because of the way sales ladies were treating the customers I mean I'm spending 300 dollars on shoes and she was whining about 25 cents that she wanted me to pay for a bag I'll take my money and business somewhere else Bye Felicia
Apr 16th, 2023

I bought a pair of winter boots about 2 months ago from The Hill Crest Mall SoftMoc branch. After only 2 months of using, some cracks have been created on each pair. Im not satisfied with them. So, I visited this branch but they didnt give me a refund or even exchange them. They told me that you didnt take care of them well although in this short period of time I had worn them very little and Im sure that its the problem of the quality of the boots. I talked to the stores manager; she was so rude. I also talked to the care team of SoftMoc, unfortunately they didnt do anything and they told me that it will be stores decision or you can try another branch and see if you can get a refund or exchange them! I dont recommend this brand and this store because if you purchase something from them and the quality of the product is not good, they are not responsible for it at all. If I could give less than one star, I would.
Mar 10th, 2023

Jan 22nd, 2023

Jan 2nd, 2023