Laura

I went to this store and one of the staff named Negin helped me to find what I was looking for. She was very nice and helpful.
May 20th, 2023

Apr 25th, 2023

Rude staff and poor customer service. I went to this location to return and exchange some clothes that I had ordered online. The (elder lady with short hair ) cashier was extremely rude to me.She was reluctant to do her job. When I asked her to check if they have an xsmall of a top that I had its small in my hand to return, she said xsmall would be too tight on me while I never asked her opinion. How possibly she could guess my size while I had my winter jacket on!!!! I also was trying a coat in the fitting room area, and all of a sudden, she shouted from the cashier area to my husband and I that the coat that I was trying in size 2 was tight on me!!! She diffently needs training to learn how to serve customers with respect. She was speaking in persian with us, which shows she is rude in her native language. She can not even properly serve the people of her own community with respect. I decided to return all the items and immediately left the store as I was offended by her unwanted instant comments about my size and disrespectful behavior. I rarely write comments, but hopefully Laura's HR team will consider this feedback.
Apr 16th, 2023

Saneea was amazing. She helped me picked out dresses to try on. Saneea went above and beyond I would highly recommend her and go back to her.
Apr 5th, 2023

Poor customer service, rude staff
Mar 25th, 2023