Auto House Honda

Great vehicles n great people
Mar 20th, 2023

Best Honda dealership in town!
Jan 1st, 2023

I can't really say that the service I have received at Auto House in Sarnia was bad. Everything I had to get fixed on my vehicle was done properly. My only complaint is why do I need to drop my vehicle off by 8:30am and leave it there until 5:00pm? I used to take my vehicle to Honda House in Chatham when I lived in Blenheim. In Chatham you made an appointment and your vehicle was pulled into the service bay at that time. The technician would check out the vehicle, tell you what it needed, give you a price and a time frame of how long to fix it. You could wait around if your repairs didn't take too long and you were back on the road with your vehicle. Auto House in Sarnia needs to change how they service vehicles. I need my vehicle daily. The last thing I need is to take it and leave it all day long. This is really dumb service. The whole reason for an appointment is to take your car when they ask for it and work on it right away. Not to let it sit in the parking lot for 6 hours before they finally get to it!!
Aug 11th, 2022

Above and beyond, immediately fixed issues days before quoted with much lower cost and better service than any other shop Ive been to! Issue to replace motor at significant cost was lessened due to them sourcing and working with me, but were able to fix the problems without needing to replace entire engine. Then as per my request, replaced failing starter and full brake service but completed days before originally quoted. Regardless what anyone says, the staff here has outdone themselves on more than one occasion - no matter what vehicle Ive owned (better and cheaper service than others on my Subaru as well!)
Aug 10th, 2022

The owner of this dealership is a piece of work; nothing like treating your employees terribly in front of customers. Ran to google reviews to see if this was an isolated experience, but its not. It seems this is just how he chooses to behave on a regular basis, super embarrassing for a grown man. Perhaps its a power game or perhaps its just little man syndrome. Employees, if you ever read this, you should all just quit at the same time and let him figure that one out. Best of luck!
Aug 8th, 2022