Surplus Furniture and Mattress Warehouse

I had a wonderful experience buying my first new couch!! staff were so friendly and helpful. Definitely will be going back again! a big thank you to megan for helping me pick out the perfect couch. :) Pricing was all very reasonable to!
Feb 10th, 2023

Went to go buy myself a new bedroom set. Drove past this place so decided to check it out. I highly recommend this place, I had Megan as my sales rep. Im a shy person she made me feel so comfortable, told her what I was looking for, she showed some stuff, and what I loved is never once did I feel pressured into buying something I didnt want. The bonus part was that they had everything in stock I didnt have to wait a week or two for my furniture. They also threw in 2 pillows and a sheet set with my bed. Will definitely be recommending this place to people.
Feb 7th, 2023

$2000 couch. All the fabric is undone in less than a month. Sales guy hangs up phone to deal with another customer 20 seconds after calling. Quality is not good. 8 months later now. Still have not had a resolution. This response from the company says to contact them, then doesn't respond. Several attempts made now both with the store locally, as well as head office. Getting absolutely nowhere with this company. So frustrated. Have now spoken to store. No reasonable solution has been offered. The offer to purchase a new couch is not a resolution. Have been trying to reach the company itself and have not been able to get a response as the store has not been able to remedy the situation. For whatever reason the reviews are the only place they are responding.
May 8th, 2023

Walked in in hopes to find a frame. The salesmen weren't pushy but were very helpful. I ended up purchasing a frame and when I couldn't pick it up the day after as I intended it was no problem and everyone was very accommodating with my 3 day delay for pick up. Gladly would recommend this place to anyone in the market for frames & couches.
Jan 26th, 2023

Worst customer service ever no organization and they don't have a clue what they doing in the second Line west branch
Dec 15th, 2022