Virgin Plus

Less than helpful
May 15th, 2023

May 5th, 2023

Kayli was fantastic in setting me up with a new phone and plan. Very clear and concise in explaining my options and setting me up with the best plan!
May 2nd, 2023

Supposed to have internet set up. Stayed home all day. I called the store to set it up. I was told between 8-5. I called the store this morning to make sure they had my phone number correct on file and made sure someone would call me prior to coming to my condo as I do not have intercom. I was told I would be sent a text message. I waited all day and no one showed up. Tried calling the store again and left a message. I called the 1-888 number and spoke to someone that told me that there was no note on file to call me. He also advised that no note had been left on my file that someone tried to come here. I was given another 1-888 number. I am not going to use Virgin. What a waste of my day.
Apr 26th, 2023

Your employee Kayli is very friendly and knowledgeable. Definitely 10/10 service!
Apr 14th, 2023