Fido (Available in the Rogers store)

(Translated by Google) It was originally a mobile phone ordered online, and the clerk recommended warranty service with a dead face. As a result, he was embarrassed to say no for a while, and he lost the credit originally sent by the mobile phone. Mobile phone payments alone add $10 per month. well! This merchant is highly not recommended. (Original) nocredit10$
Feb 24th, 2023

(Translated by Google) If you have a bad attitude, you will die. What are you pretending to be? (Original)
Dec 15th, 2022

(Translated by Google) The girl with the short hair has the worst attitude as hell (Original)
Dec 13th, 2022

Nov 26th, 2022

My experience with this Fido location was nothing but terrible. If there is anything lower than 1 star, I will give it in a heart beat. There were 2 occasions where I was in touch with the staff over there where both of them speak Cantonese. The first time was through the phone where I wanted to call to find out the latest status about my phone upgrade. A man picked up the phone and he was rude right off the bat. He cut me off before I was able to finish my question and rushed to hang up without even wanting to try to provide any assistance. The feeling where wasting another second with his customer on the phone is like taking something from his life. The conversation was very short but I was able to hear his colleague arguing with another customer at the back. The 2nd occasion happened when I visited the store also trying to find out the status of the upgrade since I heard nothing back. This time I spoke with a middle aged lady and the experience was much worse. At the time of the visit, they were going through hardware upgrades with no access to their computers. I approached her and before I could raise my question, she was annoyed and told me to come back later as she couldn't help me. I told her I just wanted to ask a question and that may not require the assistance of her computer. She just stood there and stared at my face without speaking a word. I proceeded to raise my question but again she told me she couldn't help without giving it a thought and showing me that she was annoyed. Stay away from this store at all cost. The staff there don't care about you as a customer.
Jan 16th, 2023