Nike Canada DC

May 6th, 2023

Its closed
Mar 19th, 2023

Dec 4th, 2022

I am an avid runner and work in Law Enforcement. I use Nike gear for leisure but also base layer for work. I've passed on my love of Nike to my family. I purchased an expense rain jacket for my 4 year old son. He wore once and the zipper broke. I called Nike claims and they were good enough to advise me to send in the item for a review, to assess of it were faulty. I sent my item in on October 29th Canada Post stated it was received October 21st. It's been past the 7 week claim turn around time and Nike refuses to take ownership. It seems as thought their customer service line is at home I've been hung up on multiple times. Managers gave promsoed call backs to no avail. They refuse to admit they've received the item . I've called about 20 times in over 2 months. Customer service has taken a major fall . Very disappointed. My conversation today ended in the CS agent saying they would transfer to a manager... instead they hung up. Beware paying crazy prices when you are not valued as a customer.
Apr 23rd, 2022

Mar 5th, 2022