Victoria Health Centre

Trying to get anything done with this place is an absolute nightmare. I spent 30 minutes spelling my name to one receptionist, and half the time I try to call to schedule or move appointments their phone is straight up disconnected up to an hour after they're supposed to be open (won't even ring). I'm honestly done trying to book with this place. Looking for another option.
May 1st, 2023

Some of the doctors at this clinic seem to have enjoyed their schedules as a result of the covid lockdowns. Every call /visit is preceded by a phone appt., followed by an in-person visit, I assume to bill ohip twice. It is my experience that non routine ailments are being diagnosed over call in appointments with prescriptions being written without examining patients. The receptionist for drs Ledger, Rotbard, Rignalda is nothing short of incompetent, unclear follow ups, unclear messages, multiple call backs because she does not seem to grasp how to use their systems or is incapable of gathering all the info in one call, she must have come at a discount for the clinic. The professional, friendly and competent service from the receptionist previous to this one is greatly missed. The clinic is run down, unwelcoming and downright depressing. The bathroon is filthy every time I have had to go in there. I am wondering if the doctors have given up and are trying to sell the clinic or individual practices. if they want to attract some interest , they better treat the clinic better and have more respect for the patients. I did not touch upon the ludicrous wait times since other reviewers have stated what I feel. I am contemplating moving my family to another clinic.
May 20th, 2023

This place is atrocious. These doctors don't know the standard dr lombardi set here. Dr mcdonald checks Google for her treatments and will never see you. Impossible to get through to anyone to book an appointment.
Jan 23rd, 2023

This office is a joke. the waittime to even talk to reception is disgusting. my specialists office has faxed them multiple times, left messages for them and is constantly placed on hold, even when I call. they just answer, put you on hold and never come back. 46 minutes on hold? really?? so ridiculous. you guys seriously need to consider new front desk staff!!
Jan 10th, 2023

Offices are dirty and in serious need of updating. Doctors are ok (a physical is barely the minimum) and you literally can NEVER call and speak to anyone live when trying to make an appt. Have never experienced such difficulty making an apt anywhere and if and when you do get someone they are not that pleasant. They need to get themselves a system where it is easy to book an apt.
Sep 30th, 2022