LA Fitness

POST YOUR HOLIDAY HOURS OR SCHEDULED MAINTENANCE/CLOSURES ON THE OUTSIDE DOOR DAYS BEFORE IT HAPPENS. IT ISNT THAT HARD.. Ive been to fit4less, planet fitness and goodlife. This LA takes the cake for being the worst one. Not only does it smell bad in there but the employees dont care enough and are so lazy that they cant do something so simple such as post any holiday hours. They rather post annoying, non relevant videos on their instagram that only the employees like. Never any soap or paper in the changerooms. People dont put weights away and the decor looks like its from 1997. I wish I never signed up..
Oct 7th, 2023

Washrooms are filthy, half the time theres no soap or paper towels. They make you download an app to scan in, yet cant be bothered to post holiday hours in the app, instead they print out a piece of paper and stick it on the door. They gave all new members two free guest privileges, which made the gym much more busy, while existing members got nothing. Gym has gone downhill over the past few years ive been a member.
Oct 6th, 2023

I first agreed to a pricey 1-year contract which they promised me the best service/trainer + result. Half way through the contract they said their policy changed and now they asked me even more money otherwise they won't allow me to train anymore. Haha you decide for yourself if this kind of service is worth your money and trust or not
Oct 3rd, 2023

I cannot emphasize enough how horrible my experience was at this location. I had been on the fence about choosing between GoodLife and LA for a while, and they made my decision incredibly easy, albeit in the worst way possible. The staff at this gym were incredibly rude, despite never having used a free pass for LA (any location), I was denied my free-pass because my phone number was listed in their system four times. This occurred because I had previously visited different locations to just inquire about membership options and check out the vibe. So, apparently, their system counts these inquiries as free passes, Although I explained this clearly to them several times, no one believed me! which is beyond ridiculous! To top it all off, I wasted one and a half hours for: registering online, getting ready, driving there, filling out some forms and being met with such a disrespectful attitude was beyond belief. @LaFitness: You really need to do something about this location, or you'll continue to drive customers away.
Oct 1st, 2023

Sep 30th, 2023