Jennings Furniture & Design

Really ties the room together.
Apr 12th, 2023

I have bought several couches from Jennings, and believing they were a reputable service I encouraged my daughter to take a look. She bought a very expensive couch (14,000+) and paid in full. This was last November. It is now 9 months later and the couch has still not been delivered. This may not be completely Jennings fault, however they often avoid returning her calls asking for updates, and when she does get through there is no sense of urgency or willingness to check on the couch. I would suggest you shop here with caution. The customer service is not stellar, and they are unapologetic. October 29, 2022 in response to the Jenning response below- I understand that the manufacturer was delayed in getting the furniture built, however we expected 6 months, not 10 1/2, and we paid in full, over 10,000, and you didn't provide updates on the delay unless we inquired, and even then the email responses were slow. If it had been my business I would have offered some type of compensation, like the cleaning package for example. One of the cushions has a snag, and my daughter will be bringing it back. She is somewhat anxious about doing so since I wrote this review. I wrote the review because I encouraged her to purchase furniture from your store since I have done so by purchasing 3 sofa's over the years. I will come with her so that I can express my disappointment in person.
Nov 23rd, 2022

Excellent choices.
Mar 12th, 2022

Thank you Kim for helping us with the selections of our furniture. We really couldn't have done it without you!
Mar 11th, 2022

lovely furniture, just didn't have what I was looking for.
Jun 30th, 2021