Berry-Hill Limited

This is good old-fashioned customer service! Superb communication. I wish everyone was as amazing to deal with as this company. 10 stars out of five.
May 12th, 2023

May 5th, 2023

My 13 year old son had ordered some supplies for doing syrup and when there was a little issue with an item they personally called and sent a new item out. Jamie with Customer service was terrific to deal with a 10/10. Will use this company again! Thanks Berry Hill Ltd.
Apr 10th, 2023

Very poor communication. I ordered a Georgia Quail farm battery setup and brooder, along with about $2,000 worth of stuff to be shipped to Newfoundland. The products themselves are excellent. The communication from Berry Hill has been extremely poor. I ordered an incubator back in April, it was backordered. I was told the end of June that it was in stock and would be shipped out. I have been emailed and contacting them for 2 weeks with no response at all. I understand delays happen, however a quick email to notify me would have been sufficient. Instead they have completely ignored my emails and calls. I am very disappointed as the products I received excelled my expectations. ***updated for 2023**** One of the many items I ordered was a brinsea brooder plate. It didn't work when I received it. Berry Hill outright denied any type of resolution. Thankfullt the manufacturer is going to replace it. Avoid Berry hill if you are ordering online, you may not get your order, and they do not care if they send you defective products.
Mar 23rd, 2023

Mar 22nd, 2023