Diamond in the Ruff Grooming

Aug 6th, 2022

Feb 6th, 2020

Awesome.
Oct 15th, 2018

May 23rd, 2018

I am having a hard time believing all these 5 star reviews (let alone more than 3 stars) after my experience today. The appointment was originally scheduled for 3 o'clock, I guess she called my parents to reschedule (the day of mind you) for an hour earlier. I brought their dog in, and was given an estimate of an hour to an hour and a half. I told her I had some errands to run in London, so may be a bit late, she did not seem to like this. I get a call an hour and a half later and tell her I am still in London and will head there soon, "Well you better get here soon!" was her response... I get there 45 minutes after her call, and she is far from pleasant, I explained traffic was bad. "Well I guess you should not have gone to London then eh?... Well the base cost is $60 and I am going to charge you $20 for an hour of babysitting as well." Needless to say, I did not pay her for "babysitting" a blind/deaf/cancer ridden dog for 45 minutes, that probably just laid in the corner minding her own business. I later found out the base cost for that dog is only $50 (we are talking a small dog here). So she scammed me out of $10 already, and tried to get another $20 ontop of that. INSANE! To top it all off... she only CUT the dogs hair, she did not bathe her (she stank so bad coming out of there!), loose hair was flying off her in the car ride home. I do not and would NEVER recommend anyone go here, unless they want to deal with a crotchety old woman. Worst experience ever with a groomer!
Jan 28th, 2019