Shoppers Drug Mart

Finding that Shoppers in St Thomas is not as open to the new procedures the govt has put in place to alleviate ER wait times and lack of doctors. I advise people who want good old customer service and good health support to use your local pharmacies owned and operated by people not huge corporations who have no concern for you. New Govt policies are really good when pharmacists are willing to provide them.
Apr 30th, 2023

Apr 21st, 2023

The lady at the counter goes on chit chatting after the customer completed her transaction without even bothering if there was a long line. No other staff member could assist with cashing- out because it was only her till that was open unfortunately. She gave so much attitude and thats bad customer service for a place like SHOPPERS DRUG MART!
Feb 21st, 2023

I'm in middle school and go there everyday at break. Cheap and good candy, big makeup selection. Love the workers, they're super nice and helpful.
Jan 22nd, 2023

Extremely rude and unorganized people that work at this pharmacy. Ive heard the pharmacy staff on multiple occasions talking about customers private medical information and being rude. Tonight I had my own personal bad experience. They try to tell me that my 14 day Libre sensor was a 20 day prescription and I couldnt get another one for 6 more days. They then say that they got the problem fixed and to come pick up the sensor in an hour. I get a call back 20 minutes later saying that I cant pick up until tomorrow morning because Im 6 days too early. They then proceed to put me on hold for 10 minutes before saying they wont fix the issue that they messed up on. The sensor is only good for 14 days so how am I not able to have another one for 20 days? My prescription is for every 2 weeks and Ive picked up multiple at a time before. Super unprofessional here and had all my prescriptions sent over to another pharmacy.
Apr 15th, 2023