The Fireplace Family

Great job of gas fireplace install, however, very poor service and communication when trying to complete the last piece of the wall venting. I've called and emailed countless times for almost two years following the install with this matter, only to be pacified with promises of getting to the matter 'right away' but still waiting!!
Nov 11th, 2022

Great experience and work from the entire team. Phil and Chris did a great professional job installing our new fireplace into our custom cottage build, additionally both are highly knowledgeable, helped us find exactly what we are looking for. Would definitely use The Fireplace Family and recommend their services to others.
Oct 30th, 2022

The wood burning insert installed in our fireplace is absolutely amazing. I highly recommend The Fireplace Family for friendly, knowledgeable and professional service. Our fireplace is totally efficient now and keeps us toasty warm. Five stars all the way!
Sep 26th, 2022

Our gas fireplace stopped working. We found The Fireplace Family based on google reviews. We called in hoping to repair it asap as we are selling our home soon. Phil was quick to troubleshoot for us over the phone. He was very patient and explained everything step by step. Our fireplace is now working again. We had a great experience even on the phone! Thank you so much Phil. It was much appreciated :)
Jun 25th, 2022

We would like to thank the staff on a great job installing our new gas fireplace
May 27th, 2022