Pretty Pots Flower Shop inc.

Would rate 10/10 or higher if I could. I reached out to Pretty Pots in preparation for wedding florals. Courtney was quick to respond, kind and friendly. She helped to take my rather vague vision and turn it into something absolutely breathtaking. The quality, style and effort of the bouquets, fresh garland, boutonnires, corsages were beyond perfect and the addition of the Scottish thistle for our wedding was touching. Plus the bouquets came in cute little vases great for my bridesmaids to keep! Bonus! Thank you so much!!!!!!
Mar 22nd, 2023

Nice flowers
Mar 6th, 2023

The arrangement for my Valentine was awesome. Thank you.
Feb 13th, 2023

Negative experiance and difficult to contact. I had ordered flowers to be sent to a colleague on a Saturday, and she wasn't home to receive them because she had left for vacation (which I was not aware of until the following monday. Pretty pots called me the Monday after and left a message explaining that they couldn't get a hold of her but had tried to deliver multiple times and asked me to call them back to figure out the next steps. I called them roughly 4-5 times throughout that week but had to leave a message or receive an automated voice saying their mailbox was full and to try calling again. I did finally get a hold of them Tuesday the following week but was told that I needed to speak with the manager as the flowers were still in the fridge but that employee was unsure of any extra costs that might be associated with all of the failed attempts to deliver so far. I had no issue with this, so I waited to be contacted as I was told. They called me again today (Friday of the week after the flowers were to be delivered) and when I spoke with them I was told the arrangement had been thrown out as it was too old to deliver and that I would either have to pay additional fees to send a new arrangement plus delivery or they would refund me half of what my original arrangement costed and keep the rest plus the delivery fee. I understand that the flowers cost money, and they did attempt to deliver multiple times, which is not their fault. However, I had contacted them MANY times the week of delivery but was unable to contact them when the flowers would have still been viable, and I was told by the staff that the manager would contact me before the arrangement was discarded so we could discuss options, which did not happen. When I mentioned that on the phone, i was told "they would have been thrown out by that point anyways." So now I'm out delivery fee plus half of the arrangement and have had no flowers delivered nor vase that went with it because I couldn't get a hold of them and they threw out my arrangement before speaking with me.
Feb 8th, 2023

I have been gifting flowers to the women in my life for years. I have been truly impressed with the quality of the product and creativity in designs. I visited Saturday August 13 2022 I am grateful for the outstanding product I received.
Jul 30th, 2022