Geek Squad

Amazing service from Spencer and Austin at Stone Church Rd. East Store. Very happy with the honouring of our warranty and then some. And excellent customer service managing a rude, demeaning customer, and still helping us and her- Spencer and Logan. Above and beyond customer care.
Feb 17th, 2023

I have tried to cancel an automated subscription many times. I don't know if this is fraud. I even called the number and they hung up on me when I asked to cancel a subscription. I don't know where I am being charged but I am furious.
Jan 9th, 2023

Took way longer then told with little to know information
Aug 31st, 2022

Had an appointment today to remove a tv and re-install. No one showed up, no one called to explain why they were not coming, and no-one returned our call. Will definitely cancel Geek Squad membership as it obviously is not worth it. Much better to get independent help and not pay a monthly fee for such poor service
Dec 30th, 2021

I brought my laptop in for servicing. Was told to get the annual membership. Within an hour got a call back saying they cant fix it or back it up. Had already paid the 300$ and called to cancel my membership but since it was 2 days after the 30 days I had to pay to cancel membership. So was told my plan will auto renew for next year if I dont cancel it. (But cant do it now cause Ill be charged an early fee!!)My friend was able to back-up my laptop and do exactly what the geek squad claimed they could do. DONT USE GEEK SQUAD, its a waste of money!!!!!
Dec 3rd, 2021