Mercer Hotel Downtown, BW Premier

We got excellent service from Emily there, our server. She treated us respectfully and assured us our food was hot and catered to our needs most efficiently and promptly. Thank you, Mercer Restaurant, for hiring such excellent servers there. Warmest Regards, Rani & Monica March 27th, 2023.Stratford ON. Food & drinks: The Food portions were unique and delicious. Tastes was most delicio! Thanks!
Apr 22nd, 2023

This was our first time staying in a hotel above a restaurant. We were.a little nervous that it was going to be noisy with the bar below but it wasn't at all! Its a 14 room boutique with a private entrance. We had the king size room with fireplace and Jacuzzi tub. It was very silent and we liked we could just go down and get food or have It brought up if we wanted too. Beds were comfy and the service was great! I even got a courtesy text saying our room was ready when we arrived. I believe her name was Brooke, greeted us at check in and even had called us before we arrived to make sure we are arriving ok since it was raining fairly heavy. Is the room a little more pricey than what I normally pay? Sure, but it's definitely worth it! We are already planning a trip back and agreed this will be the place to stay. Please note there the parking is in the back (they text you a nap of the parking area) and it's slightly slanted and there are no elevators since it is an older building.
Mar 28th, 2023

Mar 23rd, 2023

Phenomenal customer service, thank you. Service : 5/5 More
Mar 21st, 2023

The Mercer is right in the heart of the action on the main street in town so for me, a person visiting for work and zero night life, it gets a 3 whereas a party person would probably give higher stars for this spot. Great service and efficient staff. Was unable to try the onsite restaurant. Lots of quaint shops and other bars/eateries nearby but I didn't try any. Anyone that does not like climbing stairs nor a steeply sloped parking area should not consider this location.
Feb 12th, 2023