Wizard Computer Solutions

Was out and about looking for a new gaming computer. He directed us to exactly what we were looking for in seconds and had the additional peripherals we needed as well. Great service and awesome products! Will go here first next time we need computer parts!!!
Feb 20th, 2023

Great service and great prices! My technician, Rob, was very kind and explained the situation to me in detail so I could understand. Would highly recommend!
Feb 12th, 2023

Found me a refurbished tower that was exactly what I wanted, for the price I was hoping for. I will absolutely come back when I'm ready to upgrade.
Jan 26th, 2023

Inconsistent Service! First visit was pleasant as the staff honored the price quoted for the repair. I Had the screen of an iPhone replaced and although the wait was more than 30 mins (as there was one customer who was ahead of me), Rob regaled me with annecdotes and updated me on the progress his repair shop has made over the years with respect to the services they offer. Within 2 weeks from the date of repair, the glass screen that had been replaced started lifting and popping off the frame. Upon further inspection I also noticed the battery was discharging at a much faster rate then it had been prior to the repair. I was able to verify this by checking the phones battery health logs found in the settings app. When I called the shop to explain the problem, the service I received was unexpectedly poor. The service technician at the counter talked down to me condescendingly, was arrogant and accused me of damaging the phone. Rob did nothing to help improve matters and quoted me a significantly higher price than what I had paid less than 3 weeks prior to get the screen repaired a 2nd time! Two stars for offering attractively low prices but the condescending and arrogant manner of the staff is an absolute turn-off! UPDATE (12/14/2022) @Owner: I checked my records to confirm... Theirs no mistake, It's you, "Wizard Computer Solutions"... BTW: your communication skills are fine. I understand you 100 perccent... best of luck in your future endevours Rob...
Jan 27th, 2023

Update: I did end up trying the inkjet refills and they worked fine--both colour and black cartridges. I got an cautionary message on my printer as the refilled HP cartridges were out of date, which makes sense. I've kept my newest empty OEM cartridges for refilling next time. In the end, it was less expensive and re-using cartridges seems more environmentally sustainable, at least to me. Rob was simply amazing to deal withvery professional and a great sense of humor. He took the time to explain to me what he was going to do and what it would cost. After my daughter moved out of our house to a new home with her partner, she had left her laptop behind as it wasnt working anymore. She had tried several things to fix it but wasnt successful. When I looked up the Dell model number, it seemed like it was worth fixing especially with its 17 screen. I brought it Rob, who got it up and running for a very reasonable price. The turnaround time was better than expected, even though a replacement part had to be ordered. Needless to say, my wife and I are very pleased, and even more so when our daughter said we could keep it. I will definitely be going back. Ill try out his ink cartridge refilling service next, which should save me some money on expensive OEM ink cartridges. Ive paid the cost of my printer many many times over just in ink cartridges, so Im hopeful!
Jan 17th, 2023