JYSK - Thunder Bay

The staff is always very helpful and courteous at JYSK in Thunder bay. I was there today and Gurleen was polite and wished me a great day. I really enjoy shopping there.
May 23rd, 2023

Nice store, friendly staff and had what I wanted.
May 18th, 2023

May 7th, 2023

Terrible customer service. I bought a couch and payed to have it delivered. Delivery came and they left it stuck in the door so i was unable to close the door and told me it wouldnt fit. I called the store and they told me id have to pay another $70 to have it returned. I hired a different mover who came in and got the couch in the house no problem. I called jysk to get my delivery money back- because they didnt bother to actually deliver the couch and left me with an open front door for 3 hours. I was met with a store manager saying oh my god and sighing under his breath. Told me im paying for a product and not customer service, when infact i did pay $70 for a service on top of the thousand dollar couch. Very condescending and unprofessional.
Apr 29th, 2023

Apr 20th, 2023