Surplus Furniture and Mattress Warehouse

The products here are more often than not horribly handled on shipping/receiving resulting in damaged or defective products in some shape or form. This includes (but isn't limited to): Mattresses, Boxsprings, Sofas, Loveseats, and Bed Sets. No inspections are conducted on products coming into the store, and all responsibility gets passed off to the customers. When you bring damaged products up with the staff at the store, they will more than likely try to bribe you to keep the damaged furniture or dismiss your problem entirely. The store has no intention of repairing anything. Instead they will tell you to buy the parts for repair yourself so they can "credit" you on them. If you bring damaged products back to the store, they WILL re-sell them to some other victim without telling them how the store got it, which in itself is a health concern. As for advertising, I DARE you to ask for their flyers they get sent into their store. They won't give you ANY! The prices and captions are riddled with bait and switch tactics, and frankly I'm surprised they haven't been given legal problems because of it. In fact, their training program specifically tries to teach their staff to lie to customers about that information. This store does not deserve your business, and even if you think you're saving money in the short-run, the cheap furniture will more likely than not break within the first few months of use. No refunds/returns if you don't buy their warranty products, which in themselves cost the same difference you would've paid on better furniture elsewhere.
Nov 3rd, 2022

SURPLUS furniture five stars!!! I was buying furniture at the other stores for years. I should have checked out surplus. IIts my loss, my misfortune, my mistake to have bought elsewhere in the past. I ya e now seen the light. Went to surplus on a whim and before I left I had furnished every room in our new home. For the same price as it would have cost us to furnish a single living room at the bigiger box stores. And in many cases the product is literally the exact same brand, make, and model I was shopping for elsewhere at double the price. Ive had nightmares dealing with The Brick, but Justin and his team were fun to deal with. Hilarious, in fact. Good deals. Good people.
Oct 1st, 2022

Great customer service. Best place to shop
Aug 22nd, 2022

Fantastic experience with this store, its employees, and delivery folks! They knew all the options that could work for what I wanted and helped when my original selection didnt fit through the awkward entry way. Fantastic service, very friendly, fair prices. Definitely will be going back for more furniture in the future.
Jul 15th, 2022

Get your mattress from anywhere else. I swear I received a different mattress from the one I tried in store. This mattress isnt soft at all.. Mattress was warped being slammed thru my doorway and is continually making my back more sore because of so.. and if you removed the mattress from packaging (like most would) and notice the issue the next day, you wont be refunded or credited. Go to the brick or literally any other store. Horrible, horrible experience. $600 down the drain. Thank you very much.
Jul 8th, 2022