Half-Way Motors Power Sports

Bought a skidoo from here this year and had a terrible experience. I knew exactly what I wanted so there was hardly any work required from sales yet they still managed to disappoint. Communication was inconsistent and we had to hound them to get a reply. Financing was a breeze and great to deal with but thats about it.
Mar 2nd, 2023

Used to be excellent, after they let a good employee go (we know as a regular) he had personal property stolen and then was banned from the store without good reasoning and no proof. Not sure what happened but we dont condone that level of unprofessionalism and began outsourcing all BRP product we need. Hope things change soon. Continuously need to call as no body can take a note to call back a customer for parts that need ordering.
Feb 21st, 2023

Nov 28th, 2022

If I could give this business less stars I would. 6 months ago I decided I wanted a Can Am Defender. I knew exactly which model I wanted all I needed was to talk to someone to order it (0 sales skills required). I called 3 times to try and talk with a rep on the phone and no one would even return my calls/emails for a $30,000 piece of equipment. I contacted the Sioux Ste Marie dealer and purchased it there instead, and received great service and support through the entire process (which was relatively quick given the times - only a 8 week wait). This dealer wont even provide customer service to prospective customers, how do you think they treat people who already gave them the money? Now I am looking for accessories for my bike and this dealership is garbage with that too. Local price is more expensive than the BRP website, so I just bought the stuff online and shipped it to BRP in Fort Frances. Its funny how BRP doesnt even list them as a dealership they can ship to on their website. Maybe they are trying to distance themselves from this shameful establishment.
Oct 23rd, 2022

Excellent staff and excellent service, I bring all my watercrafts, atvs and any toys here. The new manager is great and has been excellent at fixing the flaws the old management had left on the business. All the staff are friendly and attentive I always receive great service! Zack is a beauty and always gets back to me with any questions or concerns I may have. Excellent service!
Oct 8th, 2022