Melrose Dental Practice - Dr. Samantha Richards

Couldn't be happier with Dr Sam. I've been a patient now for about 3+ years. I used to go to Hollinger but when I lost insurance and went on odsp hollinger would constantly refuse to fix teeth or force me to pay out of pocket. At Melrose dental they have never refused to fix anything or tell me that odsp won't cover what I need done. Even if its a root canal that needs to be done. I have had a molar that requires fixing on a yearly basis however I believe it could be that it's my fault or that it needs a complete crown (i dont think odsp covers crowns) but yet every time it needs to be fixed it gets repaired. Sometimes my appointments are stretched out but usually that's because she's booked and from my perspective that's not a terrible thing. Just means I need to be more proactive with my appointments rather than reactive.
Jan 17th, 2023

Great experience at this dentist. Fast, efficient and friendly.
Jul 19th, 2022

Whenever we arrive its always pleasant. Appointments are always on time. Samantha uses great terms for my 8 year old to make him feel at ease and explains all the tools to him one by one that she will be using. My son leaves them happy and always reassured for his next appointment, and mine as well. Staff as well are always great and friendly. Highly recommend!
Jun 5th, 2022

Definitely a no go from me. Would like to honestly rate less. Horrible customer service the person working the front door.
Jun 3rd, 2022

May 27th, 2022