Unique Touch Hair Design
Hours
Chamber Rating
-
mario sousa
Always a great experience, very friendly and experienced staff, highly recommended, keep up the good work.
May 31st, 2020 -
Eva Soares
Jan 23rd, 2020 -
james k.
Really excellent service here.I had an awesome pedicure here.The staff are so friendly and professional.
Aug 1st, 2019 -
preeti bagda
Jul 4th, 2019 -
Samantha Zemla
5 stars for service, 1 star for experience. I dont often get my hair done. Its mostly because of having bad experiences with a hair salon I used to go to. The hairdressers would always look down on me and make me feel like a burden and wouldnt generate any excitement, bother to make connections with me, and etc. I found a good deal on Groupon, for a great package of services at Unique Touch Hair Salon. I even read the reviews, and was willing to give them a try. They took me in later than the appointment was for, but it was fine because I had also showed up late. They asked me what I wanted to get done, and told them my two options. They said that they couldnt lighten my ends (which was fine), but made a huge stink when I told them I wanted to dye my hair black. They educated me on how its difficult to lighten dark hair (if I ever wanted to afterwards) and explained to me that Im pale, and will probably hate it - to just dye my hair natural. Who rarely goes into a hair salon to dye their hair natural? I decided to give them the benefit of the doubt, and insisted that I wanted to dye it black. I was there for a total of 2 hours and nobody spoke a word to me. They were speaking to eachother in another language, and I observed how they were much friendlier to other clients. The only thing they bothered to mention was that I was paying extra, since my hair was so long. I was disappointed but realized this was standard for most hair salons. After they dyed my hair, they guided me to another chair where I would get my hair cut. The dresser that was doing my hair, aggressively asked me to pay for the service (even though it wasnt finished) because she had to leave. Shortly after, she was still doing my hair. She didnt leave. It made me feel sketchy and uneasy. I asked one of the women if it was okay to charge my phone, while holding a phone charger in my hand. The lady aggressively immediately shut me down, saying she didnt have one. I explained that I did. She let me plug it in and grew irritated as the cable was slightly in her way. I looked over at the register a foot away from me, and saw two iPhones like mine. I even saw an iPhone charger there too. I saw a client leave and get a customer appreciation card with a discount for her next service. I didnt get one. During the final 5 minutes of their servicing, they finally made some small talk with me. I tipped the younger dresser, and explained to the older one (who I believe is the owner?) that I normally dont go into hair salons because its usually a deflating experience for me. She didnt hear the sadness in my tone of voice, and asked me to leave them a good review. I explained that I wouldnt, that I was happy with how my hair had turned out, but the overall experience wasnt exciting and that they made me feel like a burden when getting your hair SHOULD be exciting! Well at least your hair turned out nice, right? She replied. I also explained to her that I work in customer service. They did a great job, but again, they have ruined the overall experience for me again. I will do more research in the future and will find a salon that cares about seeing me again.... and cares about generating excitement in getting my hair done! **** A hairdresser lit her cigarette inside of the salon, and then walked outside with it. I smelled it from across the room..... Gross and very concerning!
Dec 16th, 2018
Contact Info
- 416-532-3411
Questions & Answers
Q What is the phone number for Unique Touch Hair Design?
A The phone number for Unique Touch Hair Design is: 416-532-3411.
Q Where is Unique Touch Hair Design located?
A Unique Touch Hair Design is located at College St &, Ossington Ave, Toronto, ON M6J 3A6
Q What is the internet address for Unique Touch Hair Design?
A The website (URL) for Unique Touch Hair Design is: http://www.uniquetouch.ca/
Q What days are Unique Touch Hair Design open?
A Unique Touch Hair Design is open:
Monday: Closed
Tuesday: Closed
Wednesday: 10:00 AM - 6:00 PM
Thursday: Closed
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Q How is Unique Touch Hair Design rated?
A Unique Touch Hair Design has a 4.1 Star Rating from 27 reviewers.
Hours
Ratings and Reviews
Unique Touch Hair Design
Overall Rating
Overall Rating
( 27 Reviews )mario sousa on Google
Always a great experience, very friendly and experienced staff, highly recommended, keep up the good work.
Eva Soares on Google
james k. on Google
Really excellent service here.I had an awesome pedicure here.The staff are so friendly and professional.
preeti bagda on Google
Samantha Zemla on Google
5 stars for service, 1 star for experience.
I dont often get my hair done. Its mostly because of having bad experiences with a hair salon I used to go to. The hairdressers would always look down on me and make me feel like a burden and wouldnt generate any excitement, bother to make connections with me, and etc.
I found a good deal on Groupon, for a great package of services at Unique Touch Hair Salon. I even read the reviews, and was willing to give them a try.
They took me in later than the appointment was for, but it was fine because I had also showed up late. They asked me what I wanted to get done, and told them my two options. They said that they couldnt lighten my ends (which was fine), but made a huge stink when I told them I wanted to dye my hair black. They educated me on how its difficult to lighten dark hair (if I ever wanted to afterwards) and explained to me that Im pale, and will probably hate it - to just dye my hair natural. Who rarely goes into a hair salon to dye their hair natural? I decided to give them the benefit of the doubt, and insisted that I wanted to dye it black.
I was there for a total of 2 hours and nobody spoke a word to me. They were speaking to eachother in another language, and I observed how they were much friendlier to other clients. The only thing they bothered to mention was that I was paying extra, since my hair was so long. I was disappointed but realized this was standard for most hair salons.
After they dyed my hair, they guided me to another chair where I would get my hair cut. The dresser that was doing my hair, aggressively asked me to pay for the service (even though it wasnt finished) because she had to leave. Shortly after, she was still doing my hair. She didnt leave. It made me feel sketchy and uneasy.
I asked one of the women if it was okay to charge my phone, while holding a phone charger in my hand. The lady aggressively immediately shut me down, saying she didnt have one. I explained that I did. She let me plug it in and grew irritated as the cable was slightly in her way. I looked over at the register a foot away from me, and saw two iPhones like mine. I even saw an iPhone charger there too.
I saw a client leave and get a customer appreciation card with a discount for her next service. I didnt get one.
During the final 5 minutes of their servicing, they finally made some small talk with me. I tipped the younger dresser, and explained to the older one (who I believe is the owner?) that I normally dont go into hair salons because its usually a deflating experience for me. She didnt hear the sadness in my tone of voice, and asked me to leave them a good review. I explained that I wouldnt, that I was happy with how my hair had turned out, but the overall experience wasnt exciting and that they made me feel like a burden when getting your hair SHOULD be exciting! Well at least your hair turned out nice, right? She replied. I also explained to her that I work in customer service.
They did a great job, but again, they have ruined the overall experience for me again. I will do more research in the future and will find a salon that cares about seeing me again.... and cares about generating excitement in getting my hair done!
**** A hairdresser lit her cigarette inside of the salon, and then walked outside with it. I smelled it from across the room..... Gross and very concerning!
Overall Rating
Overall Rating
( 27 Reviews )Write a Review
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