Sleep Country Canada

The customer service is exceptional! Matin was exceptionally helpful, very professional and above all a true gentleman. It was a pleasure having met him. He helped me with choosing the perfect pillow. Will definitely come back and recommend to others.
May 22nd, 2023

Fabulous experience with the most friendly staff ever. Mateen was so patient with my questions, answered everything in full details and allowed me to freely tryout different products to find out what best suits me. He also went an extra mile to find a good budget friendly deal for me. Highly recommend.
May 22nd, 2023

Ive got a good mattress. Excellent customer service from Mateen.
May 12th, 2023

The in-store experience was one of the worst I've ever had. I was basically bullied into a purchase when I explained that I wasn't willing to spend $180 for one pillow. The salesperson told me that online items (which I was interested in trying in person, but the in-store inventory did not match) were not eligible for return/exchange anyway. When I caved in to buy two pillows that were barely in my price range I was offered a ridiculous discount ($9 on one pillow, how generous) and told, *after I paid* that in-store purchases don't qualify for return/exchanges either. This is very likely illegal - or shows incompetence/bad faith on behalf of the salesperson, you choose - and absolutely ridiculous compared that what the competitors offer. That being said, after one night with my new pillows, they're not a great fit. They may get better, they may not. Regardless, I can't return them. Please stay away from this brand or, at least, from this particular store.
May 12th, 2023

May 6th, 2023