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I was with my friend in this store today and I was shocked from the attitude that we received from the cashier named Zee. They were rude to my friend and didnt even apologize. Im not going to go there again because of this even tho I really liked this store! This is a clear example of unacceptable customer service.
May 24th, 2023

May 15th, 2023

Apr 29th, 2023

Apr 19th, 2023

I had terrible and very upsetting experience today in this store. The cashier named Zee was extremely rude to me. They asked me if I wanna sign in for their account and I agree. So, I needed to spell my email. I repeated my last name by letters twice and they didnt get it(which is completely fine cause its not common here). So, I then decided to tell my full last name in hope that it can help. However, this apparently made Zee mad and they told me in a rough aggressive manner that I have to repeat it by letters only. This shocked me and I asked why are they being rude? In response I got only accusations that I didnt spell my name slow enough for them to understand and its my fault. I got so disappointed and my friend who heard this was shocked as well. I asked them to just be kinder to people and dont be so mad with me trying to spell my name for the email address! Idk why I received such attitude Im sensitive person and it really made me so nervous and sad that ruined my day and whole experience of shopping. I talked to the manager later about that and they were kind and apologized. I can understand everything and this is actually a hard job but if you even were rude or emotional you could at least apologize to the customer instead of accusing and almost shouting till the end. I truly believe such people as Zee shouldnt work in customer service.
May 24th, 2023