Frank And Oak

Very helpful staff. Matt was very professional and guided us well.
Mar 9th, 2023

Miranda helped us out yesterday and she was incredible! Super fun, helpful and attentive which made for a great shopping experience (from someone who hates shopping - this is huge!). Give this gal a raise! :)
Jan 5th, 2023

Really good quality clothing and like the styles too. Glad it's designed in Canada. It is recycled fabric which is really cool. Only downside I felt was that they seem to have distribution problems that filter down to the customer, and bad returns policy. No XL or Large in store for anything. Have to order it online, but final sale items can't be returned, so the customer suffers in the end. They would not allow me to order to the store to try on. I was happy to order 2 sizes of each to the store if I could return the item that don't fit, but they wouldn't allow that. They had tons of stock in their warehouse apparently. From my experience talking with friends, customers are go where the policies are support of them. Having a good return policy, especially when purchasing online can lead to eCommerce success. That was Amazon's road to success.
Dec 30th, 2022

It looks like a glorify thrift store, the clothes look and feels cheap, the only good thing they have is the staff, they are really nice at the store, I felt they genuinely wanted to help, but they couldn't. If you buy online, it doesn't say finale sale, you don't even realize until you want to return and then costumer support tell you, "well all items end in .97, are final sell ", don't buy anything online.... Or at the store.
Dec 11th, 2022

Great vibe and staff
Nov 4th, 2022