Herms

Contrary to their reputation, there is no courtesy and manners towards their customers.
Apr 16th, 2023

Wow... This boutique is no joke.... Tenfold the beauty than it's counterpart in Malaysia. Service is nice and friendly. Will definitely return!
Apr 16th, 2023

Apr 10th, 2023

Dont expect any customer service in this store, period.
Apr 8th, 2023

Would give zero stars if I could. We walked in and were greeted by the security who told us we could look around while waiting to be serviced. We went upstairs and asked a woman quickly if they had the colour we wanted just to make sure we werent waiting for no reason and she was very rude and didnt even know what I was talking about. After a while of waiting we went back downstairs and waited several more minutes before getting someone to help us. He was able to find the shoes we needed but swiftly left to attend to other people. After waiting over ten minutes I just took the box and walked to the counter myself where the attendant was very slow and didnt even apologize for just leaving after putting the shoes next to me. Was never offered water or a seat and at the cash the man just handed the bag to me over the counter. Ive never received such bad service in a high end store.
Apr 3rd, 2023