B & S Delivery Ltd

Would never use again. Don't normally review but experience was so bad I wanted other people to know before they choose to use it too. Prices on the website are not accurate as they don't include any of the "extras." Apparently my delivery was out of zone but nowhere on the website does it say what the zones are. When I called the Dispatch was nice enough, but did not inform me of what the final cost would be. When I saw the charge on my credit card I was confused so I asked for an invoice. When I received the invoice I called to speak with someone but this time he was not so nice. He said "You're crazy if you thought the prices on the website were the actual prices." He said I should have asked him what the final cost would be. That is when he informed me about the extra charges - gas, mileage, zones. When I asked what the actual mileage was, as no information was provided on the invoice, he told me to google the distance between by pick-up and drop-off locations. When I said that the website did not explain any of this, he told me "there must be something wrong with your brain then because that is not how couriering works."
Jan 28th, 2022

We've used them for years in our office.
Aug 10th, 2021

Incredibly kind service, chatty if you want to chat, right to business if that's what you prefer. Great little online system for placing a shipment. responsive, communicative, great service always courteous with the recipients of our packages. Support small, it's a big deal
Jul 18th, 2021

Owner extremely rude. AVOID AVOID AVOID!
May 13th, 2021

Critical: Professionalism
Mar 1st, 2021