Rodrigues Susana Dr

My parents are Dr Susanna's patients. I called just to ask a very simple question was about the COVID-19 vaccine. I just wanted to know from the doctor a yes or no for my mom. And the secretary told me that I have to make an appointment for that. I can't believe it. This is not right.
Jun 28th, 2022

Dr Susana is ver nice but her secretary is just rude, when we call to book an appointment is is arrogance and rude. It's impossible to talk to her , she acts like she is doing us a favor. This is completely unacceptable. She has no manners and should not be working there.There is another secretary younger girl who is polite and courteous. I'm very disappointed because I am a patient of Dr Susana for over 30 years.
Jul 11th, 2021

I have been a patient with Dr.Susana Rodrigues for 25 years and have never been so disappointed. The eldest secretary's customer service was terrible. I called in to book an appointment over the phone and her attitude was one of arrogance and overall very rude.
Apr 19th, 2021

Feb 25th, 2021

(Translated by Google) It's impossible. First attend those who don't have an appointment. Others who wait two to three hours Is this a concern for patients, or interest in many consultations? (Original) impossivel .Atende primeiro quem nao tem marcaao .Os outros que esperem duas a tres horas Ser que isso preocupaao pelos pacientes,ou ineresse por muitas consultas
Dec 10th, 2018