Toronto, ON Financial Services

Absolutely no any help from staff and manager at particular problems!

Initially I was working with Anu on filing however my case was a little more complex than your average taxes so I was handed over to Dawn. Both staff members were polite ... more

Critical: Professionalism

You can't open new account if you don't have SSS number or TIN. And staff not professional.

I went to exchange yen and the communication was just horrible. I ended paying more as the exchange for c$ to JPY wasn't great but then the exchange from USD to JPY sou ... more

Worked for this place and know the people behind it. Stole my work and ignoring all communications. The ceo took advantage of his own family. Their systems do not have pr ... more

My husband and I did a fair amount of research in trying to find an impartial financial planner, getting quotes from several firms and we were very pleased with our choic ... more

I have had a consistently friendly reception from all the teller staff at this branch. The manager, Christian, is courteous and highly skilled.

Very good service, reasonable price. Thank u

Absolutely the worst branch. Horrible customer service, rude tellers and an incompetent management staff. Stay away at all cost.

Great staff!

Positive: Professionalism, Quality, Value

Gone, no ATM here as of 06/032022

Make sure to count your cash money after cashier passes it to you. It can easily be less than expected. Thank you RBC, it was very unexpected.

This machine doesn't accept deposits, fyi

This place used to be a great branch but the meeting place transformation is a bad decision.

The staff does not respond to emails, and the office staff as well as the manager's phone numbers do not work at all. Do not do any business about Bank of China, very bad ... more

Kabir was great and quick

Branch manager Cecelia is amazing!She really does care about her clients and went the extra mile to accommodate me and rectify the issue with my account.overall the servi ... more

Short term in & out group. Part of the problem. Especially dislike their attempt to take over GTU.

Best Manager I ever met is sadid who help me. Employees of this branch are very friendly and The manager of this branch (sadid) has vast knowledge and experience and help ... more

Doesnt take deposits

I would give a zero if I could, my account manager Anne doesnt respond to message and doesnt help. This has happened multiple times. I guess I dont have enough money for ... more

Good

I came to this branch to get certain things done on my account. They first told me that I had to call NBC to get this solved. I already called the customer support which ... more

Went to validate I'd. Was told "can't print forms, come back tomorrow" came back, and was sent to another store downtown. Waste of my time, and paid hours off work.

I think they deserve credit for the hard work they put into their job. I prefer Duca over a bank any day! Duca has been there for me through difficult times. No one's pe ... more

I have always had a very good experience here. Staff is friendly and extremely helpful. Will always bank with Royal!

Positive: Professionalism, Responsiveness

Lance K, is a great help every time I need it!

Minimalist styled bank at Union Station

Horrible service. Overcharges, makes graves errors and charges an arm and leg to fix. Nearly crippled my business. Stay far away.

Easy and convenient. 1 inside (not always open). 3 outside. Always accessible.

Been my neighborhood bank for decades. Great staff here with their ear on the pulse of the area.

Destroying cities soul and appearance one stacked up prefabricated rabbit cages construction after another. Backward, 60s mentality in regards to city planning logic but ... more

Great for information

My experience with Victor Fong for my Consumer Proposal was excellent. Victor really cares and helped me through a tough time with my finances. Forever grateful and recom ... more

Grate company

Leonard Tam CPA provided me with excellent small business accounting services. Ajay was always professional and offered valuable insights into managing my finances. Highl ... more

Thank you Ramzi for your great service. Very professional.

Can't say enough about my experience working with Amaan Datoo. He is the consummate professional and I'm thrilled with the service. Would recommend to others looking for ... more

The very best place to go to to get your taxes done I have been going to them for over 8 years now very polite very courteous they always get it right and very reasonable ... more

Monica made my day so much better with her incredible service

Can't get the bank verification to work.

The worst ever customer service with this bank I had. Never ever go to this branch.