Beach's Your Independent Grocer Toronto

Apr 19th, 2023

Normally I would give this place five stars, but have revised my opinion after my visit today. I brought my own bag to the checkout, gave it to the young female cashier. However she didnt put any of my groceries in the bag but left them on the counter. When I asked her if she could help me she said no it was the store policy not to bag groceries, (apparently unless you use their plastic bags) I asked her if was sure this was still the policy she repied yes, my manager told her me so yesterday, and if other cashiers are helping to bag, they are going against company policy. Really? I should also mention that Im a senior, and shouldnt lift heavy objects with my left arm. Hmmmm?
Apr 15th, 2023

I feel compelled to post what I witnessed this evening so the owner is aware and can address the matter to ensure their customers feel safe shopping there. A man (with a woman companion) screamed at a young cashier until the cashier finally started crying. As a regular customer there, I can say that this particular cashier is always so friendly, professional, and efficient so there was no reason for this horrific behavior. Eventually what appeared to be a manager came over and the man then started yelling at him as well. When I came on here to write this review I noticed a review from today and I'm wondering if this is one of the participants in the horrific display I saw. She claims she can't lift with her left arm and needed the cashier to bag her groceries because of this. But I'd like to know how she can get the bag of groceries off the counter and carry them to her car or home if she's not even able to put the items in the bag herself? If this is the woman that was part of the display I witnessed tonight and this is what they were tormenting the cashier about then that is absurd. I would strongly recommend you consider getting a security guard for the store so customers can feel safe shopping there, not to mention the staff. Most other grocery stores have a security guard so I'm surprised this one doesn't given some of the riff raff in the neighbourhood. I'm still giving a five-star because my issue is not with the store itself and I've always found the staff to be lovely. But please consider hiring security.
Apr 9th, 2023

Apr 7th, 2023

They carry Dufflet's delicious desserts. That's all that matters. LOL!
Mar 27th, 2023