GoodLife Fitness Toronto Mount Pleasant and Davisville

(Translated by Google) neglected and old (Original) Descuidado y viejo
May 19th, 2023

Smaller gym. No more tanning there.. more like a simple 45 min workout gym .
May 14th, 2023

May 11th, 2023

I lost my membership card and got a new one. However, during my next visit, a different front desk associate took away my membership card saying it was a canceled card, and accused me of keeping two cards simultaneously. She made it sounds like if I were stealing from GoodLife (maybe sell another card to someone else?) She told me to find the active card before I can come back. I felt being shamed. I never found that other card and was never able to come back. When I complained to GoodLife a few weeks ago, and asked to be given back my use for the missing period that I had paid for, after that associate took away my card. Guess what I was told? Good never keep any record of its staffs taking away of members membership cards, therefore they can not verify what their staff did, thus not going to compensate me for my loss! This is terrible. So basically GoodLife can take away members membership card any time they want and keep the membership fee to themselves!
May 2nd, 2023

This GoodLife disappoints me so much. I constantly try to give it the benefit of the doubt but it always disappoints and I end up walking double the distance to a different GoodLife. There are so many elements that frustrate me and discourage me from attending (and lead me to STRONGLY DISCOURAGE you from joining) but below are 3 pressing ones. - staff are the least professional and engaged I have ever seen. I say hi upon entrance / exit and they wont respond. They normally dont even make eye contact. Often theyre texting and commonly have air pods in. (It is worth noting I normally attend between the hours of 4-8 pm, the daytime staff I have seen are more attentive). - Its impressively busy but not facilitated in a way that supports such a degree of business ie. youth will congregate and act in unsafe ways thats disturbing to their neighbours (and dangerous to themselves) (staff arent babysitters but they are responsible for the environment) - Ive never seen staff do rounds of the space to see if weights are put back, organized, equipment is clean etc.. ( attendees should do this but with hundreds of people though in a day naturally it gets messy.) Theres always equipment in random places and not wracked correctly etc.. Please note, while this is the state of the gym the staff are on their phones behind the front desk - congregating in groups of 3+.
Apr 4th, 2023