Pantages Hotel Downtown Toronto

Chamber Rating
-
Juan Pablo Gutierrez
May 24th, 2023 -
Karla Lara
May 18th, 2023 -
Meghan Lever
May 21st, 2023 -
Lois Sandereyes
May 17th, 2023 -
Julia Ellis
May 16th, 2023
Contact Info
- 416-362-1777
Questions & Answers
Q What is the phone number for Pantages Hotel Downtown Toronto?
A The phone number for Pantages Hotel Downtown Toronto is: 416-362-1777.
Q Where is Pantages Hotel Downtown Toronto located?
A Pantages Hotel Downtown Toronto is located at 200 Victoria St, Toronto, ON M5B 1V8
Q What is the internet address for Pantages Hotel Downtown Toronto?
A The website (URL) for Pantages Hotel Downtown Toronto is: http://www.pantageshotel.com/
Q How is Pantages Hotel Downtown Toronto rated?
A Pantages Hotel Downtown Toronto has a 3.8 Star Rating from 1274 reviewers.
Ratings and Reviews
Pantages Hotel Downtown Toronto
Overall Rating
Overall Rating
( 1274 Reviews )
Juan Pablo Gutierrez on Google

Karla Lara on Google

Meghan Lever on Google
When I stay at a hotel, the most important thing is clean bedding and a bathroom. The remainder is not as essential or worth complaining about, for me. The attention to detail on cleanliness was indeed lacking for the room in general... You could tell there were areas that may have appeared to be untouched by prior guests and so were not cleaned at all before our arrival (layer of dust on the stove top, some crumbs under the TV stand, a few stray hairs). With this being said, the bedding and bathroom were clean, so it didn't really take away from my experience.
The area is great. Very close to everything downtown, parking right next door/across the street. Victoria street itself tends to be a bit less busy I found, so easier to grab an Uber or pull out of the parking garage.
The only other point I would make is a lack of communication. On the morning of May 13th, at 6AM, the fire alarm was triggered due to the sprinklers going off in another room (whether there was actually a fire or merely a malfunction is unclear, since we weren't told). We all shuffled out of the building where we waited outside for over an hour, with absolutely no communication from the front desk clerk or any employees of the hotel. While I entirely understand that the fire alarm and the events that transpired with the firefighters was out of their control, keeping guests in the loop was something that could have been done better. I watched the clerk move around the lobby and other areas, purposefully avoiding eye contact with guests, while we stood confused and unsure of when we could return to our rooms.
With all this being said, I would indeed return to Pantages for another stay. While there were a few notes of improvement, my overall experience was good and it was great value for the money.

Lois Sandereyes on Google

Julia Ellis on Google
Overall Rating
Overall Rating
( 1274 Reviews )Write a Review
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