Aviva Canada

May 5th, 2023

As someone who deals with every major insurer in North America. AVIVA is on the top of the list of insurers who diligently work on claims and go above and beyond to take care of their customers. Adjusters are sharp and great to work with. Rest assure you will be protected. Highly recommend.
Mar 13th, 2023

Worst car insurance company - Been trying to get in touch with them to find out about my Mercedes Benz, but no response to emails, and when someone picks up - their response is "we don't know, we'll follow up". Useless, spend more with a different auto insurance, you'll be happier. Aviva is NOT reliable. PS the Benz has been in the "shop" for over 3 months now - apparently still waiting for parts. Aviva, Please educate and train your employees and make them competent.
Feb 28th, 2023

Feb 15th, 2023

So both our car and home insurance have been with Aviva for more than five years. We didnt know Aviva is using Sedgwick to handle the claims. We had a car accident in mid December when travel to NYC, hit black ice, car totaled. Filed claim immediately after the accident. It is a straightforward claim, no injury, no third party involved, just the damage of the car. So it has been almost 3 months now, we havent received anything from the claim. Only two short phone calls from two different agent. Nothing has been done. Nothing has been reimbursed. Our personal items in the car havent shipped to us. No agent contacted us unless we chase. No adjuster gives us the quote. Just dead silence. Every time when we call Aviva, they said its handled by the third party. Theres nothing they could do. Is Aviva insurance a fraud? Are you purposely delaying or not paying us? How could I trust you if something happen to our house? Please pull our files from Sedgwick and resolve it ASAP!
Feb 28th, 2023