RADS Jewellery

May 4th, 2023

May 3rd, 2023

I had a great experience at RADS! They helped me with a custom designed necklace by making excellent and meaningful suggestions. They were also able to execute my request on a tightened timeline and even ahead of schedule. I was incredibly happy with the result - it turned out much better than I had imagined! Price was very fair, expertise was on point, and customer service was fantastic! No complaints and will be returning for all my important jewelry needs.
Apr 26th, 2023

Bought an engagement ring here - the service was amazing: the owner and his wife worked with us to try on various settings and stones, gave us a great deal, and the ring was ready within a week as promised. Will definitely be recommending this place to my friends.
Mar 10th, 2023

I was really surprised by my experience at RADs today and wanted to share if helpful for others. I was helping my friend pick out an engagement ring who was less familiar but DEFINITELY looking for a ring (her boyfriend and her already started looking for a couple of weeks) and I decided to go here because of the great reviews. When we got there, we were asking a bunch of questions about stone type (e.g., round, cushion, etc.) and then band designs. After trying 2-3 rings, when my friend asked if she could try a wedding band with an engagement ring to know what it looked like, the person replied brusquely, "I just want to make sure you are serious buyers. The way you are asking questions seems like you're not serious and you are just trying on but not going to purchase" and then walked away and sat down in the back of the room. He then also mentioned "we are closing soon" (which was true - i called ahead to ask if it was okay). I was shocked. I have been in many diamond stores as I am looking for rings myself and everyone is patient and kind - they know that people go to multiple stores to understand what they like. That is the point of going in store. I was embarrassed i even suggested to my friend to go here and i could tell she felt really bad for something she shouldn't have. After he said that, we left shortly after (it was past closing too). Before leaving, i told the other person (who was nice) that we are serious buyers and i didn't think we needed to verbalize it. I guess for other reviews, if you know exactly what you want and you go right to what the transaction is, then i guess they are friendly but i would not recommend this place to a friend in the future.
May 13th, 2023