Madlen Jewellery

Scammers. Stay away. The lady with short hair and red glasses is a scammer. She has no shame in the fact she scams everyone! Do not come here
Dec 30th, 2022

My children wanted to purchase a special chain for their older brother's birthday. Money is very tight with them both working for minimum wage, so this was a huge splurge on their part. They found what they were looking for at Madlen's and were to pick it up the next day. There was a bit of miscommunication between my kids and Madlen, so I went down to help clear it up. At the onset Madlen wanted to rectify the situation and another chain was ordered. Today, we picked up the correct chain and Madlen went over and above with making us happy customers. Thank you so very much, Madlen.
Aug 16th, 2014

I was so mad at her. I paid double Price than what other venders offer. Same quality, same design, factory manufactured ring. This is sure scam. Do not go there. She will scam you as well. She was so nice at first time then we asked about why we paid double price. She changed her attitude. She even agreed on that. Do not ever go there. I suggest other vendors down the same street. Their offer is way better. Don't feed scammer like her
Dec 27th, 2012

Visiting Toronto on my honeymoon it was my husbands birthday whilst we were there, he wanted a gold signet Ring and I was looking for a new gold bracelet, we both found something we liked at Maldens store after looking around here and in New York, we agreed on a price for the two pieces of jewellery which involved having the ring resized and my bracelet made from a necklace she had on display. When it came to paying the price went up, being from the UK I keep forgetting you have to add tax on to everything, but I was assured I could claim this back from the airport, I paid and went back to collect the two pieces a few hours later. After doing some research I discovered that you havent been able to claim tax back since 2007, 12 years ago!!!!! and it appears that the negotiated price wasnt the one she charged, I hadnt realised thinking the extra I paid was the tax I only found out later that the tax rate in Toronto is 13%. As others have said she was quite pushy when selling and tried to convince me that a hollow piece was solid, when I questioned this she said ooh sorry my mistake, all in all I felt she took advantage of me being a tourist and not being up to speed on local know how. Be weary of her, she comes across as being nice and friendly, but she will scam you if she can.
Aug 30th, 2022

Both I and my wife visited Madlen Jewellery on November 2014 to make enquiries regarding a custom sized 14k double comfort fit wedding band for myself. We were greeted by Madlen upon arrival, explained what I wanted regarding style, dimensions and type of metal to be used. We were given a quote on the price then left the store. We shopped around various jewellers and I also looked online for comparisons but could not find a ring, offering the same specifications that I requested for anything close to what Madlen jewellery Inc had offered us. We returned to see Madlen on June 2015 and as we entered, she remembered us, greeted both of us warmly and even remembered what I was looking for over six months previously. After we discussed my exacting requirements, we struck a deal and paid in advance for a custom ring to be made. The ring was ready for collection two weeks later. I met my wife after she finished work and we hurried to Madlen Jewellery Inc to collect my new band. We arrived and Madlen instantly greeted us and pulled out my ring for inspection. Both I and my wife were extremely pleased with the results. A highly polished, 8mm heavyweight 14k white gold double comfort band, perfectly made and flawless. It was popped in a small red ring box and we left utterly overjoyed. I never tried on the actual ring until my wife slipped it on my finger on the day of our marriage during our vows but it fitted perfectly. To summarise, we both feel that we were given excellent service. There were some negotiations during the initial purchase but I believe that to be a good thing as the buyer has the power to get the best deal possible and Madlen Jewellery Inc tried hard to meet our price, requirements and expectations even 7 months after receiving a quote. Bravo Madlen! Although there has been negative reviews regarding this establishment, our experience was that of a pleasurable one and at no point did we feel that there was anything untoward going on with our purchase. Thank you Madlen Jewellery Inc for your assistance in making our "Big day" the best it could be. I wear my ring on a daily basis and love the look and feel, as does everyone that has seen it.
Jan 11th, 2016