Cookery

Service is good. Some staff are nice. Product quality is poor. Very expensive. Every item is $5-10 more here than any other kitchen store I went to. EDIT: I asked if they do returns. Was told YES and when I tried to they would Only give me store credit. Every store makes up there own rules. Also glasses broke while hand washing (horrible quality). Staff push / upsell products. (every product I asked about they showed me a more expensive version that 'they own')
Mar 16th, 2023

I normally have a great experience but sometimes some of the store clerks make me feel like Im a sneaky person. As if I were to steal from them when all Im doing is looking for an item I may want to buy. And theres another store clerk who is exceptional however I cant recall her name but shes been quite helpful on the two occasions Ive been in the store.
Mar 10th, 2023

Mar 8th, 2023

Im so happy Cookery can ship internally and helped me with an order that included some hard-to-find items where I live. They emailed me top several times during the process and packed everything with care so it arrived safely after some extra travel time. They also invited me to share photos of any dishes I create. Theyre easy to work with and kind, and Ill definitely be back!
Jan 31st, 2023

Made an order online and their customer service was excellent! My order ended up coming from a different location, but it was Bloor that arranged for that to happen after a minor setback. Either way, my order came right away. I love my Le Creuset Braiser and cake stand. Will be looking for an excuse to pop by in person and check out their store soon!
Jan 26th, 2023